Implement a solution to help the Local Authority handle all inward payments / receipts (either over the counter or post). Must be able to answer the who did what and when question and as such needs to be secure, trusted and stand up to 3rd party auditing.
Needs to be able to differentiate between cash and cheques and provide enough information to help with the cashing up / daily banking. System must provide detailed and flexible reporting and analysis functions. Integration to existing systems would be a bonus.
Microsoft RMS was the obvious choice for the Commissioners. It provided the ease of use and division of responsibility that the auditors required and all the reporting functionality right out of the box. As such it was installed, tested and implemented within a very short period of time.
In addition to the core EPOS system a small application was developed to integrate RMS Customer records with the Authorities rent and rates system, allowing for payments to be allocated directly against the appropriate account.
